The Rehab Shop has been in business for eighteen (18) years serving both
adult and pediatric clients.
We started out as a small arm of a drugstore, way back in 1990. It all started
when one of the principals began a free prescription delivery service, and then when
customers bought grab bars from the drugstore they could not find anyone to install
them. Armed with a drill, small toolbox, and a smile, we delivered both prescriptions
and personalized service, outfitting grab bars, walkers and bath safety equipment. We
even delivered farm fresh eggs, but that is another story! Our dedication to personal
service caused our clients to ask for and get more equipment and services for them, as
they were tired of waiting for service from Vancouver.
In 1993, we opened a standalone location, as an independent business to serve
our clients locally in Chilliwack. We grew from a three staff crew to fourteen staff today
between two stores.
While serving our clients, a lot of them moved towards Vancouver and asked
us to continue serving them. This led to us opening a small store in Vancouver four
years ago that has led to a bigger store in Burnaby and now a new store being built in
Burnaby.
All the Assessment and Repair staff regularly attend both product launches
and product training seminars. In addition we do attend various continuing education
conferences and seating seminars.
The staff attend manufacturer sponsored fitting, repair and maintenance
courses. This is essential to keep up with the advances of new designs.